Amazing Ring, Amazing Service

I started my diamond search at mall stores, one dishonest local jeweler, BlueNile.com, and UnionDiamond.com. Luckily I found DBOF. I emailed Jan my specifications; the next day she replied back with a couple things I was interested in. I was stubborn and unknowledgable, trying to see if BlueNile or Union could save me a buck for a similar diamond. Boy was I wrong!

I had the chance to visit their Melbourne store about a month into my shopping. Brad spent an hour showing me four different stones and several settings, using a microscope, a loop, a heart-and-arrows viewer. He even showed me gemologist techniques for comparing diamond color. The shop closed, but Brad continued to talk with me for an hour after closing. He gave me tons of info.

I finally found a setting I wanted by a designer DBOF sells, but they don’t make the setting any longer, and they never offered it in 18kt white gold. Jan called the designer personally and convinced them to custom make a setting from their existing molds, in the metal and finish I wanted. 8 weeks later, Jan called to ship the ring. It was overnighted USPS, registered and insured. Amazing ring, amazing service.

Trust these people…they do not want to swindle you!!! There is no need to haggle on price, because I checked most everyone else. They only offer to sell you wonderful diamonds, and they sell them at prices even with their wholesale competition. The knowledge and service they provide is invaluable, and they are the most honest jewelers I have met. A 3-month search for the perfect diamond ring could have been saved if I would have trusted DBOF from the start.

Scott