Payment Policies

Internet Transactions

Diamond Brokers will offer a 2% discount for prepayment of any diamond by wire transfer or certified funds. We can offer this discount because it doesn’t cost us an additional 2% to process your credit cards. Please inspect your diamond as quickly as possible and don’t delay to contact us if it is not satisfactory. If for any reason you should decide that you don’t want to keep the diamond, within 7 days of receiving it, Your money will be refunded in full less shipping costs.

Credit Card Transactions

If you would like to purchase a diamond with your credit card, (Visa, Master Card, Discover or American Express), contact Diamond Brokers with your correct name on the credit card, credit card number, expiration date, and billing address. Upon authorization of funds, we will send the diamond to you and you will have a 7 day inspection period.   If for any reason you want to return the diamond, contact Diamond Brokers within the 7 days. All credit card returns are subject to a 3% non refundable processing fee.

Free Shipping

Diamond Brokers is one of the few companies that doesn’t charge shipping for domestic diamond purchases. Shipping cost only applies to diamonds that are returned. Your purchase will be sent to you by Federal Express overnight or 2nd day. All sales are final after the 7 day inspection period. However, Diamond Brokers is one of the few companies that offers 100% credit for an upgrade if you would like a larger or higher quality diamond.

NOTE 1: There are shipping charges on stones that aren’t purchased and international orders.

NOTE 2: Although we do offer a Brilliancescope reading on the diamonds we sell, we don’t just get stones in to test. On these margins we can’t incur shipping charges just to look at stones. We require credit card information, and you agree to pay the round trip shipping if you decide not to purchase, even if you decide not to have it shipped after any analysis prior to shipping.

Returns of Diamonds

If for some reason you wish to return the diamond, please contact us at our phone number or by e-mail and we will issue you a return authorization number and shipping instructions.